Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Customer needs

  • A payments system that incorporates the latest payments technology
  • Make payments smooth and easy, allowing staff to concentrate on customer service
  • Make payment easy for international diners
  • Accept card and digital payments

Elavon solutions

The results

  • Paying at table means minimal interruption to the dining experience
  • Convenient, smooth payments to subtly enhance customer service
  • Payment in 80+ currencies helps diners feel at home
  • Diners feel more comfortable and catered for

The old world meets the new at Kraków’s oldest and most famous restaurant, Wierzynek Restaurant in the picturesque Old Town district. Incredibly, the restaurant can trace its history back to 1364. 

According to legend, wealthy Krakow merchant named Mikołaj Wierzynek hosted a sumptuous feast for the monarchs of Europe on behalf of the Polish king, Casimir the Great. Wierzynek took his task very seriously and his lavish banquet apparently overwhelmed his noble guests. 

“It’s said that the tables were heavy with food and drinks and the guests celebrated for 20 days and nights. When they were leaving, the generous merchant presented each guest with a splendid gift of gold and silver tableware,” says Przemyslaw Zając, manager of Wierzynek Restaurant.

“We’ve continued this great medieval tradition of feasting right up to the present day, by giving a royal welcome to each and every one of our guests,” he adds. Every day, the restaurant’s chefs fill tables with traditionally prepared meat, fish and wild-mushroom dishes, Polish groats, pâtés and dumplings. “Wierzynek Restaurant is the best choice, if you’d like to try dishes prepared according to old Polish royal court.”

 

Wierzynek restaurant

Payments is part of the experience

At the same time, the restaurant provides diners with the latest in payments technology, in terms of both convenience and security.

Wierzynek Restaurant is a popular place – not only within Kraków, but across Poland. Diners can find themselves dining alongside famous faces from the worlds of culture, entertainment, sports or politics. 

“It’s somewhere everyone appreciates the good food and the unique atmosphere. Our location in the very centre of Kraków makes it a popular tourist destination,” according to Przemyslaw. “It’s because of our delicious cuisine, top-quality products and service that’s of the highest standard. And, importantly, our history.”

For all the staff working in the restaurant, it’s not only what’s on the plate that’s important, but also the quality of customer service – including the payments experience. More than 90% of the payments at the restaurant are made using cards and other digital solutions. 

“We’ve been working with Elavon for many years… Elavon provides us with fast, secure and easy payment processing, which allows us to focus on providing guests with the highest quality of service and an unforgettable dining experience,” explains Przemyslaw.

Wierzynek restaurant menu

Diverse diners and DCC

Strikingly, some 70% of the restaurant’s diners are international. Dynamic Currency Conversion (DCC) from Elavon is delivering the guest experience that these diners expect.

“We’re proud to welcome guests from all over the world, which is why payments must be made in different currencies using a range of methods. With Elavon’s DCC, it’s absolutely no problem at all,” says Przemyslaw.

Wierzynek Restaurant is a place where history meets modernity, and staff work hard to provide their guests with an unforgettable culinary and cultural experience. “You’ll always be warmly welcomed at Wierzynek Restaurant,” he concludes.

Key features

Key benefits

  • Fast, secure and easy payment processing
  • Money in your account the next day
  • Access to award-winning customer and technical support
  • DCC means no surprises for international customers and fewer chargebacks


Whether your business is fast food or fine dining, learn more about our secure systems tailored for restaurants, bars and cafés.

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