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Here you’ll find guides relating to your card machine if it has not been used for some time: how best to clean and disinfect it between uses, and how to resolve the most frequently faced issues.
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Popular resources
Statement guide: Understanding your statement
Your complete guide for understanding your statements.
Getting the most from Dynamic Currency Conversion (DCC)
From getting started to maximising as a revenue stream, find all of your guides and resources here.
Hotel pre-authorisation and Express Checkout
guide
Learn how to complete preauthorisations in half the time with no manual entry and make guest checkouts a breeze.
Business resources
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Grow your business
Success stories
PSD2
Business funding to help you grow
Whatever your business plans, we want to support them. Our business finance solution, powered by Liberis, is designed for small business owners and makes accessing funding easy and painless.
FAQs
Once you have logged into the account, you simply need to select the settings tab, followed by users. You will then be taken to the main user page where you can change the password for the user.
All you need to do is select the user you would like to amend and change the password the user has.
Please ensure that the password meets the requirements highlighted in the text box below the password strength indicator.
If your password does not meet the requirements you will not be able to change the password.
Once you are happy with the changes to the user simply click update to be taken back to the users screen.
Understand your statements with detailed guides that explain every item and fee
We make it easy to keep your business details up to date with Elavon Connect. Login to Elavon Connect to manage your business details yourself in just a few easy steps.
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Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
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