Partner with Elavon
When you work with us, you gain access to a huge range of payment benefits including layered security, innovation and global reach.
Trusted by the world’s leading airlines
“Elavon’s expertise with global airlines, its dedicated airlines team and their ability to work rapidly to form bespoke solutions makes it a shrewd choice for Virgin Atlantic to partner with on our payments needs.”
Keli Sandeman, manager – payment strategy, Virgin Atlantic
Global acquiring
Partnering with over 100 airlines worldwide, we’re a truly global card acquirer, licensed at local and international levels to provide card payment services across Europe, North America, Middle East, Africa and Asia Pacific.
Accept all major cards and contactless payments in over 100 currencies online, in-app and in-flight, while offering your customers a consistent, secure payment experience wherever you serve them.
Partnership advantage
Keeping your airline at the forefront of the industry while reducing the ongoing cost and complexity of your payment processes.
By partnering with Elavon, you’ll gain access to a vast range of payment benefits including specialised airline industry integrations, interchange optimisation, currency conversion and detailed reporting capabilities.
End-to-end accountability
Rely on us to keep your payment systems running around the clock and in compliance with global regulations. We’ll ensure complete transparency on costs and pricing and take responsibility for every stage of the payment process.
That accountability includes payment protection: handle every payment with the peace of mind that your customers’ data is protected, in the sky and on the ground, by the latest payment security technology.
Take flight with Transaction Risk Analysis
Improve the customer experience even before takeoff with TRA, which allows exemptions to Secure Customer Authentication for online transactions up to €500.* This means frictionless checkout and less cart abandonment, while protecting your airline from online fraud.
*For other currencies, the value is the up-to-date converted amount equivalent to €500 at the time of transaction.
“Elavon’s understanding of the issues and ability to offer the TRA exemption for transactions up to €500 has been key to easyJet maximising transaction approval rates, while minimising customer friction and abandonment. With the benefit of the TRA exemption, authorisation levels remain high with no negative effect on our fraud rates.”
Paul Bolton, head of payments, easyJet
Airline expertise from takeoff to landing
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Build your airline’s payment solution with complete clarity on pass-through pricing and total cost of card acceptance.
Build your airline’s payment solution with complete clarity on pass-through pricing and total cost of card acceptance.
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Manage customers’ entire payment journey with transparency and accountability. Get detailed insight and intelligence, reduce processing costs and ensure global compliance for every transaction.
Handle every payment swiftly and securely: from contactless and mobile-wallet transactions to online bookings, upgrades and added extras.Manage customers’ entire payment journey with transparency and accountability. Get detailed insight and intelligence, reduce processing costs and ensure global compliance for every transaction.
Handle every payment swiftly and securely: from contactless and mobile-wallet transactions to online bookings, upgrades and added extras. -
Every stage of your customers’ payment journey, from authorisation to settlement, is backed by world-class security technology. Protect payments with Level 1 PCI DSS compliance and measures, including 3-D Secure and Strong Customer Authentication.
Every stage of your customers’ payment journey, from authorisation to settlement, is backed by world-class security technology. Protect payments with Level 1 PCI DSS compliance and measures including 3-D Secure and Strong Customer Authentication.
“Elavon demonstrated an early appreciation for the potential impact of PSD2 and SCA on travel, bringing together airlines and partners to share knowledge and ensure readiness well before enforcement deadlines.”
Paul Bolton, head of payments at easyJet
Related resources
Achieving best-in-class approval rates for your bookings
Our guide to navigating PSD2 SCA regulations provides travel and hospitality merchants with a guide to mastering transaction optimisation.
PSD2 Strong Customer Authentication for travel and hospitality
Embrace the changes that will protect you, your customers and your sales. Download our guide on Strong Customer Authentication for the travel and hospitality sector.
For airlines, cashflow is critical: mastering airline data
William Pershke, vice president of global airline consulting for Elavon, outlines four best practices to make sure you’re being paid what you’re due, when you’re due it.
Is there anything else you'd like to know?
Click below to contact an Elavon payments expert.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
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