Customer Resource Centre
Managing your account
From updating business details to accessing your statements, find everything you need to manage your account here.
Issues accessing your account?
If you’ve requested to reset your password but are not receiving the emails, check your email ‘Junk’ or ‘Spam’ folder in case the email has been routed there. If you have not received a password reset email within 24 hours, contact our support team at ElavonConnectQueries@elavon.com.
If you became an Elavon customer before March 2024 but still don’t have an Elavon Connect account, contact us for help at 0345 850 0195.
Please note that if you’re an Enterprise customer or a partner, your Relationship Manager will set up your Elavon Connect account for you. Please check in with them if you have not yet received access.
