Island hopping in Venice

The municipal’s public transport company, Azienda Veneziana della Mobilità (AVM), runs a fleet of water buses, speedboats, motorboats, and ferries as well as buses and trams to serve between 100-120 million passengers per year. 

“The AVM mobility and public transport network is essential to our area, so we want to be sure that our system is accessible and convenient for residents and tourists,” says Giovanni Seno, Managing Director of AVM. “Bringing these leading companies together from the beginning allows us to meet the needs of our customers efficiently and in a timely manner.”

With the new system, passengers can tap and pay to travel using any debit-, credit- or prepaid-card, digital wallet, or any payment-enabled device, such as a smartphone or smartwatch. Conduent will deliver the end-to-end technical infrastructure while Elavon with Visa Cybersource manage the payment processing.

Benefits of open loop ticketing system for passengers:

• Wider choice – pay how you would like and quickly, reducing queues 

• No need for paper tickets purchased in advance 

• No need to carry cash or have the exact fare

• Consistent and intuitive ways to pay - no need for tourists to learn new behaviours 

• Cost-savings – real time updates allow travel across the day with just one capped bill

Find out, here, how Elavon and our partners can support your transport payment needs.